Complaints Channel

If you become aware of any possible irregular, unethical or inappropriate conduct by any person who is employed by, represents or participates in any way with the organization, you can file a complaint through the Complaints Channel.

Who can use the Complaints Channel ​​? Any third party (shareholder, investor, director, customer, supplier, owner, etc.).​

The channels set out below are available to interested parties to report such conduct.

Employees, customers, clients, users, suppliers or anyone who has contact with our services are encouraged to use these channels to send us any information that may be useful to investigate the incident.

• ADH Hotels & Resorts
• Hotel Ocean House Costa del Sol – Affiliated by Meliá
• Hotel Hilton Mallorca Galatzó
• Hotel Las Águilas Tenerife – Affiliated by Meliá